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Latest News

Discover the latest news from Apollo Cardiff, plus key issues influencing the logistics industry.

Guidelines to Packaging

Friday 12th January 2018
How would you package your parcel to send?

Guidelines For Packaging Items Safely and Securely For Transport Whether you are sending a package for business or personal reasons, domestic or international, whether it arrives on time shouldn't be your main or only concern. Making sure it arrives in one piece with no or minimal damage to the packaging should be something high on your priority list. There are a number of issues that could arise from an incorrectly packaged parcel. The contents could be damaged, an item may become lost from the packaging breaking open, or the package may not be deliverable at all. Remember, your package gets handled by multiple people, arriving at several depots along the way, and although great care will be taken in handling your parcel, taking a few extra minutes to think about and plan the packaging of your item can make a huge difference. Pick a box strong enough for your item and whenever possible, try to use a new box. Used boxes may have already been compromised and weakened on their previous journeys. Also, try to get a box that fits the item comfortably, but doesn't leave too much space surrounding it. Ensure any space in the box is filled with an appropriate packing material such as bubble wrap or foam. If you are sending multiple items, make sure there is plenty of padding between each item and whenever possible, try to put heavier items in the base of the box and lighter ones towards the top. Again, make sure all voids are filled with appropriate packing materials. Be sure to seal your box fully along all joins, seams and edges with strong parcel tape or similar. Display delivery address labels and other documentation clearly and in a prominent position on the box. Always read any instructions or guidelines given to you by your chosen carrier carefully, but here is a handy list of packaging Do's and Don'ts to help you out Packaging Do's Use a new, strong box Use plenty of internal packaging Use strong parcel tape Print the address clearly Print two delivery labels when needed and place one inside the box Weigh and measure your parcel after packing it to avoid additional costs Attach any customs documents to the outside of the box Remove any old or unnecessary labels from the box Packaging Don'ts Attach multiple parcels together Use household sellotape Use old or damaged boxes Use packaging that cannot handle your load Substitute 'Fragile' or 'Handle with Care' for good packaging Write the value on the box - just include it on the booking…

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Christmas Opening Schedule

Wednesday 29th November 2017
Christmas Opening Schedule

Check out our Christmas opening time. We are open 24/7 for same day deliveries!…

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Why would you use Apollo?

Monday 2nd October 2017

You've seen the advert - Man with van! - What more could you want? It has taken a lot of hard work to produce your consignments for your clients. All you need is it to be delivered in one piece, safe, dry, intact and on time. Well, if your consignments are important to you, if your deadlines need to be respected, it's worth using the services of a well-respected, reputable provider that has been in the market place for over 22 years. Take a look at some of the considerations - all of which we have covered here at Apollo Distribution Solutions: Our vehicles are •Safe and suitable for the roads •Regularly serviced up to date models •Fuel efficient for more cost effective journeys •Clean, professional with experienced drivers •Dedicated vehicles only carrying your consignments •Automatic goods in transit cover up to £30,000 per vehicle •On call 24/7, 365 days a year We've enjoyed long standing partnerships with various different firms from printers, solicitors, exhibition companies to hospitals and would be happy to let you talk to them if you need to check us out. When you're choosing to send your goods by same day courier, you don't want to wait as you need to hit a specific deadline. Only a courier company with a large fleet has the capacity and flexibility to respond quickly, with the right size vehicle, when you call. Not only do we have vehicles on standby for your consignments from letters to artics, we also have vehicles that we can call on should demand increase unexpectedly. Beware - not all same day services are the same. Some services may be same day, but consignments are often collected and delivered in groups so whilst your parcel may be on its way at 9.30am, it may not reach its destination until much later in the day. When checking prices for same day services, make sure you are comparing like for like. At Apollo our dedicated service means that we only carry your goods which ensures delivery at the earliest possible time and reduces the likelihood of damage during transit.…

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Whats in a Name??

Thursday 4th May 2017

Your company name - it says a lot about you - or at least it ought to. And we were just talking in the office this week about some of the names of our clients, and how they came about. And then we started to talk about more famous names - like Lego (Derived from the Danish words leg got, or to "play well") or IKEA (It's an acronym standing for Ingvar, Kamprad, Elmtaryd and Agunnaryd. Ingvar Kamprad is the name of the founder, Elmtaryd was his family's farm and Agunnaryd was the village where Kaprad grew up.) Then there are other companies choosing names that can't be pronounced, or are often misheard over the phone - how much time is spent by staff just spelling their company name each time they talk to someone? Of course we all want to be different, to stand out from the crowd and have a name that no one else thought of. But when people try to be clever and think too hard, they can complicate what should be a simple process. So, what makes a good name? Should it be short, should it be long, should it say what you do, or be the name of the owner? John Lewis, Marks and Spencer and Laura Ashley did OK didn't they! And future proofing the business is a key consideration - look at Car Phone Warehouse they don't sell car phones any more! Yet they still seem to be doing OK, but it's not ideal is it. Thinking of using abbreviations? Avoid if you don't have a big budget for marketing, it takes some work (and marketing spend) to explain what XYZ Ltd actually does! So, how did we come to have the name Apollo Distribution Solution's Cardiff? Well, we wanted something that does what it says on the tin! You know instantly we are based in Cardiff, we are local, we provide distributions, and the word "solutions" suggest that we are here to help. The "Apollo" was inherited from a franchise that started us off over 21 years ago, when our lovely company was born. We then changed our name to Hays Apollo. Our brand name has and always been Apollo and we go by the watch words "on time every time".....its what our customers want, and we strive to deliver.…

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How difficult is it to Import and Export?

Wednesday 1st March 2017

Why is it important to have the correct tariff classification on Exports and Imports? All goods imported and exported are subject to taxes and duties, although harmonisation codes are not required for items shipped within the EU at the moment. All items outside the EU are required to be classified in accordance with the harmonized schedule of the UK and each tariff number has a corresponding rate of duty. These rates will vary depending on the country of origin. Based on the goods you are importing or exporting customs determines which harmonization schedule to apply to your goods which will determine the applicable duty rate. The Tariff database is an interactive data base that will enable you to get an approximate idea of the duty rate of the product before it is sent. You can check this number via Classification Having the correct classification is a legal responsibility. Failure to attach these codes can mean shipment delays, increased inspections, storage costs, fines and other administrative penalties. Classification depends on various factors - full and complete description of the goods, together with component materials are important factors to determine the correct tariff codes. What service does Apollo provide? Apollo obtains all commodity codes and completes all customs invoices. The items will be tracked and any mediation or additional information will be provided to ensure safe delivery of goods. Same Day dedicated Nationwide Small van to Artic Overnight Door to door timed and Next day Overnight Pallets Door to door timed and Next day International Worldwide - Road, Sea, Air Storage Archive - short & long term Available 24 hours a day, 7 days a week, 365 days a year. …

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Uncertainty - why take risks?

Friday 20th January 2017

We are all facing uncertain times with Brexit, a new American President, fluctuating currency markets and poor business confidence is there anything we can be sure of anymore? Commercial properties, especially in London are on the decline , caution may well spread throughout commerce and industry, which means we should all do what we can to be prepared. One way is to take a look at overheads. Apollo could provide driver cover on a part-time, full-time or ad hoc basis, urgent deliveries. It saves employers the cost of employing a driver (pensions, paye, holiday paye, sick paye etc) together with the cost of a vehicle. What do customers get if they order a same day courier? At Apollo, a driver in a modern, clean, well maintained van with a wealth of experience delivering throughout the Country. If the driver is on holidays they are replaced without disrupting deliveries. The beauty of a courier service is that client's only pay for the services when they are being used, so it is flexible according to their busy and quiet times. There are no wasted resources and customers enjoy complete control over their delivery costs. However, care must be taken when deciding on the right courier for your business, as not all courier drivers are the same! Some believe that if you have your own van that they are by default a courier. When it's your consignments and urgent documents that are in transit, you will want to know that they are in safe hands. Drivers at Apollo Distribution Solutions Cardiff are vetted, trained with full goods in transit insurance from the moment of collection to delivery therefore ensuring that consignments are safe and protected from damage. We take our client's deliveries seriously; we understand that a failure on our part reflects badly on the relationship with your client's. With thorough vehicle checks, regular maintenance schedules and tracking we can be relied upon to meet your delivery schedules, and any last minute orders. Whether your parcel is a strange size or shape, a document containing sensitive confidential information or full pallets we can send the most appropriate and efficient vehicle for its journey. Whatever challenge you'd like to give us, we'd gladly accept! We're experienced and knowledgeable and will always best fit your circumstance to ensure that your items are delivered on time every time. Written by: Emma Dyer…

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Apollo delivery service Christmas opening times

Tuesday 29th November 2016

Find out when your items can be delivered safely! Same Day Dedicated Open 24/7 365 days a year from Small Van - Artic Overnight Deliveries Last Collection Friday 23rd December for delivery Wednesday 28th December Collection Wednesday 28th December for delivery 30th December Collection Tuesday 3rd January for delivery Wednesday 4th January International Deliveries Contact Apollo for transit times as they vary depending on Country destination …

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Are you ready for Christmas? - Apollo Courier Service is ready to help

Thursday 17th November 2016

Its 6 weeks before Christmas and it is essential to get your planning right for the festive period, to ensure stock levels and make the most of your marketing campaigns. There is usually an influx of sales orders online and through the market place, so you must ensure a good system is in place to handle the extra demand. You need to forecast your needs in advance, update figures and re-stock so that levels do not dwindle. This can be achieved with a stringent system in place, historic usage and clear and up to date supplier lead times together with a precise delivery date and time. Many companies have either been stock piling items ready for Christmas or have a system in place to ensure that the item is on their shelf to sell. However, many fail to check how the items are being delivered together with a contingency plan in place should the unexpected happen. Why not ask your logistics company for help and advice before the rush on how your items will be delivered when requested. Often companies leave this until the last minute which can result in disappointment due to the volumes that are being shipped at this time of the year. What plan do you have in place if there are poor weather conditions or additional demand that you had not expected? Often the lead times depend on the country of origin and the delivery country. It is important that customer service comes top of your list of priorities as you would like their return custom at other times of the year other than Christmas and you wouldn't like to miss that very important deadline day. There are many ways of getting your item to your client, whether it is an overnight carrier next day for parcels, pallet delivery for volume items, international shipments via road, air and sea or dedicated vehicles same day for the more valuable items that need to maintain a specific time slot. Wouldn't it be easier for you to concentrate on selling your products, provide excellent customer service and build client relationships, whilst your courier company organises volumes, completes paperwork, tracks items and ensures delivery on time, every time. Written by: Emma Dyer For more information click here…

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How do you stand out from the rest?

Thursday 15th September 2016

Many businesses spend thousands of pounds trying to make, import and sell their products without considering how they will get these items delivered to their clients and the overall customer experience. Every business tries to control the customers experience via ads, websites and services - However, do you know what happens to the goods once they leave the warehouse? Do you know how the items are protected? Many companies don't understand the basic facts of packaging, tracking, paperwork and profitability. So be Careful! Choosing the wrong shipper can mean your customer may suffer a poor experience, resulting in the cancellation of an order! This can reduce repeat business and generate negative reviews and comments on social media platforms. Packaging and Marketing With the increase in online purchases companies have to ensure that their items arrive in one piece, on time and with additional aftercare to ensure repeat business. Companies are going above and beyond to exceed expectations by including a voucher, thank you note, branding on the delivery box or delivering the item before it is expected. Packaging is another effective way to increase your brand awareness and make sure that the items don't get damaged in transit. How often have you received a (personal?) delivery of a small item in a huge box with an excessive amount of packaging with nothing to illustrate where it's from? Why not think about the following items to ensure repeat business and reduce the amount of items being damaged in transit:  Name and website printed on box or on a leaflet inside  Discount offer for future purchases  Suggest alternative purchases  Discounts for sharing experience on social media  Use packaging as an extension of the quality of your brand Packaging Options There are hundreds of options to ship items depending on the nature of your consignments from bulk cargo on pallets, light weight boxes, wooden crates and padded envelopes. There are new innovative ideas being introduced to the market place which can reduce your courier costs, especially when sending large volumes out daily, so be sure to always review your packaging! Do not make the mistake of using inappropriate packaging for the item being shipped resulting in the package being damaged and the inability to claim on the insurance. Courier Service Remember! Not all couriers are the same! It's not as easy as using one man and their van as your default driver assuming that your parcels will be delivered on time, every time. Care must be taken to choose the correct courier by ensuring that the drivers are vetted and trained to ensure that your items are in safe hands. Most couriers will provide goods in transit insurance cover as standard which will cover articles that are being shipped. What other services do you expect from your courier? Here are a few services that Apollo can provide:  24 hours a day 365 days a year  Same day dedicated vehicles from small vans to artics  Nationwide couriers with other offices based throughout the country  Experienced staff and well trained drivers providing an efficient service  Overnight services from parcels to pallets  International services - Worldwide via economy or express service  Dedicated vehicle cover of £10,000.00 per vehicle as standard! Your goods are important to you, so why not ensure that you get the best services with a courier company that will look after your interest's at the most cost effective way. As a family run business in the market place for 21 years, we know how hard it is to be competitive and provide the best service to your client's. Apollo will always ensure that we treat your customer's the same as you like to be treated yourself. What lengths will you go to to ensure you have the best courier available? Contact Apollo delivery service to see how we can help you. Click here…

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