The biggest fear businesses face when entrusting a package to a courier service is that it will disappear without a trace. If your courier service doesn’t employ a proper tracking system (surprisingly, not all of them do!), once the driver picks up a package there’s no way to know where it is, what time it got delivered, if it got delivered, who signed for it – too many things can go wrong. Be it legal documents, important train parts or a time-sensitive contract bid, if your courier service messes up, you are the one who suffers.
At Apollo Distribution Cardiff Ltd, we utilize a state-of-the-art software system so we always know the exact location of your package. From the moment you place an order, our system assigns a reference number. Attached to that number are all the essentials: client name, where we’re picking up, delivery address, any special notes (who can sign for it, whether it can be left at the front desk, etc.). This reference number follows the driver wherever they go, so we know everybody who ever touches your package, from pick-up to delivery.
The moment we have materials physically in hand, we email the client, telling you the package is en-route. While the package is in transit, we stay in contact with the driver through a smartphone app. When we deliver, we automatically send another email to the client as Proof of Delivery (POD), stating time of delivery, address and who signed for it. We stay on top of the process every step of the way.
Apollo Distribution Solutions Limited constantly updates our systems with the newest technology available, putting us on equal footing with “the big guys” while providing you with the convenience and attention to detail of a local family owned business. As new tech becomes available or as clients request a new feature, we’re on it, providing the personalised service you need.
When you use Apollo Distribution Solutions Limited to make your UK or international deliveries, you can feel secure knowing that we know where your package is, all the time, every time. Find out more by calling us on 02920 796100.